Job Applications Support Engineer - Salesforce en Barcelona

• Hiring near our Barcelona, Spain Center of Excellence.
• Hybrid, flexible environment.

About Gartner IT: 

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.   

About the role:  

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s associate experience as part of the Gartner IT. We are looking for a results-driven, self-motivated problem solver.. As an Applications Support Engineer, you will identify opportunities to innovate and drive value.

What you will do:

• Analyze, debug, and enhance various integration solutions for SFDC integrations.
• Require Strong debugging /problem analyzing skills.
• Strong team player with experience working with large software engineering teams.
• Follows direction in Data and Integration efforts for Sales, Service and Corporate Systems.
• Consistent application delivery and production support.
• Effective and timely communication across IT & Business users.
• Maintain subject matter knowledge on the applications, product and/or business process associated with the application.
• Enthusiastic advocate and expert in modern full software development lifecycle practices
• Experience working on Service Now / Jira tickets.
• Must be devoted to delivering quality and well-tested solutions.
• Excellent written and verbal communication skills.
• The successful candidate will be adaptable, results-focused and can work independently or as part of a team.

What you will need:

• Bachelor’s degree in information technology, Computer Science or Engineering preferred.
• Ability to support day-to-day IT operations.
• Assist with the implementation of new processes and procedures.
• Implementation, and support experience around complex Salesforce integration programs using Oracle PL/SQL or Microsoft TSQL.
• Ability to write and understand complex SQL statements.
• Demonstrated experience in the supporting ETL processes for data loading and extraction.
• Requires Strong debugging /problem analyzing skills.
• Experience with Cloud Infrastructure AWS (event bridge, Docker, Terraform, Ansible, Vault, Autoscaling, EC2 & Lambda), 
• Experience in supporting Web Services using WSDL, SOAP, HTTP, and UDDI.  Has good knowledge in RESTful web services. Strong understanding of JSON usage.
• Experience handling integrations through ETL, Pub/Sub and replication technologies
• Experience with Cloud Infrastructure AWS and Azure is a plus.
• Experience with Salesforce & Siebel CRM Platform is a plus.
• Enthusiastic advocate and expert in modern full software development lifecycle practices
• Working experience with onsite/offshore model is preferred.

What you will get:

• Competitive compensation packages.
• 23 days annual holiday.
• Private Medical and Dental Care.
• Life and Disability Insurance.
• Public Transport Subsidy.
• Ticket Restaurant Card.
• Childcare Vouchers (Ticket Guarderia).
• IncentiFit - annual reimbursement for health-and-wellness-related activities.
• Pension Scheme.
• Tuition Reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Gartner Gives Charity Match.
• Relocation Assistance - a specialist to help you with all the appointments and paperwork.
• Limitless growth and learning opportunities.
• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
• A chance to make an impact – your work will contribute directly to our strategy.
• Professional development and unlimited growth opportunities.
• Hybrid environment with flexibility and more.
• New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.
• Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

PLEASE NOTE:

- Applications must be submitted in English.

- A valid EU visa/passport is required for this position