Job Applications Support Engineer - Salesforce en Barcelona

Gartner en Barcelona

Digital job Applications Support Engineer - Salesforce at Gartner

Applications Support Engineer - Salesforce

Gartner Barcelona

$35,000 - $40,000

Oficina Full-time
Development 2-5 años Salesforce Technical Support
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Job description

  • Hiring near our Barcelona, Spain Center of Excellence.
  • Hybrid, flexible environment.

About Gartner IT: 

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.   

About the role:  

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s associate experience as part of the Gartner IT. We are looking for a results-driven, self-motivated problem solver.. As an Applications Support Engineer, you will identify opportunities to innovate and drive value.

What you will do:

  • Analyze, debug, and enhance various integration solutions for SFDC integrations.
  • Require Strong debugging /problem analyzing skills.
  • Strong team player with experience working with large software engineering teams.
  • Follows direction in Data and Integration efforts for Sales, Service and Corporate Systems.
  • Consistent application delivery and production support.
  • Effective and timely communication across IT & Business users.
  • Maintain subject matter knowledge on the applications, product and/or business process associated with the application.
  • Enthusiastic advocate and expert in modern full software development lifecycle practices
  • Experience working on Service Now / Jira tickets.
  • Must be devoted to delivering quality and well-tested solutions.
  • Excellent written and verbal communication skills.
  • The successful candidate will be adaptable, results-focused and can work independently or as part of a team.

What you will need:

  • Bachelor’s degree in information technology, Computer Science or Engineering preferred.
  • Ability to support day-to-day IT operations.
  • Assist with the implementation of new processes and procedures.
  • Implementation, and support experience around complex Salesforce integration programs using Oracle PL/SQL or Microsoft TSQL.
  • Ability to write and understand complex SQL statements.
  • Demonstrated experience in the supporting ETL processes for data loading and extraction.
  • Requires Strong debugging /problem analyzing skills.
  • Experience with Cloud Infrastructure AWS (event bridge, Docker, Terraform, Ansible, Vault, Autoscaling, EC2 & Lambda), 
  • Experience in supporting Web Services using WSDL, SOAP, HTTP, and UDDI.  Has good knowledge in RESTful web services. Strong understanding of JSON usage.
  • Experience handling integrations through ETL, Pub/Sub and replication technologies
  • Experience with Cloud Infrastructure AWS and Azure is a plus.
  • Experience with Salesforce & Siebel CRM Platform is a plus.
  • Enthusiastic advocate and expert in modern full software development lifecycle practices
  • Working experience with onsite/offshore model is preferred.

What you will get:

  • Competitive compensation packages.
  • 23 days annual holiday.
  • Private Medical and Dental Care.
  • Life and Disability Insurance.
  • Public Transport Subsidy.
  • Ticket Restaurant Card.
  • Childcare Vouchers (Ticket Guarderia).
  • IncentiFit - annual reimbursement for health-and-wellness-related activities.
  • Pension Scheme.
  • Tuition Reimbursement.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Gartner Gives Charity Match.
  • Relocation Assistance - a specialist to help you with all the appointments and paperwork.
  • Limitless growth and learning opportunities.
  • A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
  • A chance to make an impact – your work will contribute directly to our strategy.
  • Professional development and unlimited growth opportunities.
  • Hybrid environment with flexibility and more.
  • New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.
  • Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

PLEASE NOTE:

- Applications must be submitted in English.

- A valid EU visa/passport is required for this position

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2717 Views

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