Analista Programador Senior de PowerBuilder
Finout Madrid (Hybrid)
Octopus Energy Group en Bristol, UK
Customer Success Engineer
Octopus Energy Group Bristol, UK
$55,000 - $97,500
Partnership with Remote Ok
The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change.
Our aim is to be the leading global provider of solutions that enable customers to release Â£30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of Â£2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets.
We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry. Our efforts have not gone unnoticed and we are pleased to announce that we now have the full support and backing of Octopus Energy, an award-winning UK energy supplier who share our passion and values.
Sennen has recently combined forces with KrakenFlex! Our vision is to transform infrastructure through technology, for a more sustainable world. Our mission is to become the go-to technology provider for renewable energy operators who are serious about safety, automation and efficiency at scale.
Our ideal Customer Success Engineer would be an individual keen to solve real-world problems to deliver value to customers through answering questions, performing root cause analysis and marshalling requests to the development teams within a collaborative, community-based environment.
You will need to be technically sharp, naturally inquisitive and people oriented; responsible for case management from customer queries we receive and deep diving into our applications to diagnose issues.
Someone who is a continual learner who can seamlessly switch between operating in the highly agile world of software development and the waterfall world of building real-world projects with physical infrastructure.
What you'll do
What you'll need
It would be great if you had
Why else you'll love it here
Ideally you will be based in Bristol - but we appreciate that things have changed and flexibility is at the top of everyone's agenda, so if you would rather be remote please let us know.
If this sounds like you then we'd love to hear from you.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Partnership with Remote Ok