Analista Programador Senior de PowerBuilder
Finout Madrid (Hybrid)
Deepcell en Europe
Senior Field Service Engineer EMEA
$50,000 - $80,000
Partnership with Remote Ok
Deepcellâs cutting edge technologies are at the intersection of biomedical engineering, artificial intelligence, and single cell multiomics. We are a fast-growing, series B Stanford spin-off company that has developed a unique platform for use in research, diagnostic testing, and therapeutics. We combine microfluidics, imaging, deep learning, and genomics to identify, isolate and analyze live, single cells. Our technology addresses diverse applications in the life sciences. We are a small team of passionate innovators in biomedical engineering, artificial intelligence, molecular biology, and genomics. Our technology has won multiple prestigious awards and is backed by top-tier venture capitalists in Silicon Valley. Deepcell is an AI-powered platform that analyzes, classifies and isolates label-free, viable cells based on their visual features for use in basic and translational research across the life-sciences industry. We are looking for an experienced field application scientist to joining our expanding customer success operations in Europe.
The Sr. Field Service Engineer (FSE) position is responsible for enabling customer success within their EMEA territory. As a Sr. FSE you will be engaging with customers daily and delivering differentiated customer service, preventive maintenance, troubleshooting, and repairs at customer sites across your territory. This position serves as a hardware consultant during pre- and post-sales activities and will collaborate with broader commercial team to maximize sales growth and customer satisfaction.
The FSE role requires excellent communications, time management, situational awareness, troubleshooting, collaboration, and composure under pressure. You will be expected to build and maintain strong relationships across territory Service and Support teams, Sales, Marketing, and internal Bio/Science teams. The primary goals of this position are to ensure rapid adoption and maximum customer success with Deepcellâs products.\n
Deepcell believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
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