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Job Service Manager en Madrid

Talent Hackers en Madrid

Digital job Service Manager at Talent Hackers

Service Manager

Talent Hackers Madrid

A consultar

Oficina Full-time
Development 2-5 años
By Talent Hackers
¡I want this Job!


Partnership with Talent Hackers

Job description


International project management, working with external suppliers. Mainly you will develop professionally within a very close cross-corporate environment of supplier management, KPIs studies, SLAs and review if the service is being correct in all areas of the business. 


A crossover role between supplier management, international studies and global review of the services provided within the work environment. 

  • Must be fluent in English (C1 minimum) to deal on a daily basis with the different company countries.
  • Knowledge and experience in managing Service Now ticketing tool. This is red line for candidate filtering, as 70% of your time is working with this tool to obtain and manage the KPIs of control to the company ServiceDesk service provider.
  • Knowledge in identity management software.
  • Knowledge of standard Microsoft workstation platform, with management on
  • Windows 10
  • Office365
  • MDM Intune (Microsoft)
  • AutoPilot (centralized software distribution)
  • Methodology in incident, problem and change management.
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