Analista Programador Senior de PowerBuilder
Finout Madrid (Hybrid)
MANTL en New York City, New York, United States
VP of Customer Success
MANTL New York City, New York, United States
$55,000 - $100,000
Partnership with Remote Ok
As a VP of Customer Success You Will:
Plan, build and lead a new Customer Success team at MANTL, integrating with our existing Account Management function, and managing the relationships and commercial success of our diverse and growing customer base of Regional and Community Banks and Credit Unions. You and your team will build high fidelity, consultative engagements with our customers, maintain executive and operational customer relationships - with success measured in gross/net revenue retention, logo retention, add-on sales (whether directly owned or through partnership with our existing Sales team) and overall customer engagement.
You will build strong internal partnerships at MANTL with our Product, Sales, Service Delivery and other divisions within the company to drive successful customer outcomes. You will be a stronger leader in bringing the voice of the customer to bear on decision making across the company. You will partner with the Chief Customer Officer on bringing our user community and customer advisory board to life.
We Are Looking For:
What We Offer:
Who is MANTL?
MANTL is a fast-growing remote FinTech SaaS company on a mission to build technology that will help Americaâs financial institutions and their communities thrive. Think Shopify, but purpose-built for community banks and credit unions. Our modern banking software helps level the playing field for smaller banks and credit unions by enabling them to grow digitally.
Our deposit origination platform is widely considered best-in-class in our industry, showing clear and material performance beyond any of our competitors. Check out what our CEO has to say about MANTLâs impact here.
Our investors include CapitalG, Point72, ClockWork, and BoxGroup.
The MANTL Culture
Joining MANTL means joining an ambitious and exceptional team that solves complex problems every day.
People are our most important asset and the top reason we love working at MANTL. We're a group of passionate technologists who support an accountable, transparent, and collaborative culture that fosters productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well.
MANTL is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Partnership with Remote Ok