Publicado hace 26 días

Operations & Customer Support

Tuiss Spain en Madrid

Tuiss Spain
Operations & Customer Support
Management
A consultar
Junior
Full-time
Oficina
customer service atención al clientes gestión de pedidos operaciones

¡Comparte este Job!

¡Quiero este Job!

2 se han inscrito a esta oferta

Descripción de la oferta

We’re changing the way people buy made-to-measure Blinds and Curtains! 
 
Tuiss Spain is part of Hunter Douglas group, the largest window decoration seller in Europe. We were the first specialized online window decoration website in 2000. We have now covered more than 5 million windows and more than 100,000 reviews have been written with an overall rating of 'excellent'. 
 
Buying Online Made to Measure Blinds and Curtains has never been so simple! Only in 3 Easy Steps: Selecting, Measuring and Buying! Thanks to our many years of experience, we ensure that you receive the best customer experience at Tuiss Spain from start to finish.  
 
We are operating in the UK, Netherlands, Belgium, France, Japan, Australia and more countries are launching in the coming months! 
 
Our strength is our ability to develop innovative, high quality, proprietary products that can be found in millions of homes and commercial buildings around the globe. 
 
Simply, Made to Measure 
 
Responsibilities 
 
 

  • You will support the eCommerce Manager in running the daily operations, especially managing our customer service and general administration. 

  • You will manage the daily operations for customers such as, preparing the samples packs, components packs and shipping operation. 

  • Respond to customer service issues in a timely manner. 

  • You will support the eCommerce Manager to implement effective customer service procedures, policies and standards. Implement strategies to improve customer satisfaction. 

  • Ensure that customer relationship management (CRM) systems are maintained and up-to-date 

  • You’ll identify local product improvements based on sales and customers opinions to bring these ideas to life 

  • You will support the team working with suppliers in daily operations  

  • You’ll identify local product improvements based on sales and customers opinions to bring these ideas to life 

 
 

Qualifications & Skills 
 

  • University Degree or Last Year Student 

  • One year Experience is a plus  

  • Excellent written and verbal communication skills in Spanish & English, Portuguese a plus 

  • Ease of speech. 

  • Nice on the phone. 

  • Resolutive capacity and future thinking. 

  • Detailed and curious. 

  • Organization, proactivity and good management of your own work. 

  • Work under pressure and the ability to multitask. 

  • Initiative. 

  • Willing to learn and try new things. 

 

Benefits 
 

  • Be part of a fast growing startup and help shape the future of decoration in Spain 

  • Collaborative, flexible and friendly environment 

  • Our Operations and Customer Support Specialists drive Tuiss Spain long term success. We're looking for people willing to invest into the role and the team. In return, we hope that the skills you'll develop with Tuiss Spain will open up interesting career opportunities in the future. 

  • Send us your CV to tuisspain@gmail.com



¡Este Job es mío!

2 se han inscrito a esta oferta

Si te interesan empleos de Operations & Customer Support también te gustará...

Las cookies nos ayudan a ofrecer nuestros servicios. Al utilizar nuestros servicios, aceptas el uso de cookies.